Technical Support and Services
Technical Support To Customers
- Support for Industrial and Retail customers as well as Industrial and Retail Sales personnel
- Advice on the use of appropriate lubricants and equipment such as diesel engines or natural gas engines to maximize the lifetime and efficiency of the oils and respective equipment.
Equipment Lubrication Problem Resolution
- Address customer queries
- Failure Analysis
- Conduct Lubrication Surveys and Audits
- Recommendations for NP oils of equivalent grades and quality.
- Conduct Presentations.
- Conduct Lubrication/ Fuel training seminars for customers’ personnel.
- Conduct Aviation Training Seminars on Fuel Storage and Handling Best Practices
After Sales Services
- Used Oil Analysis
- Contamination assessments
- Oil conditioning monitoring to evaluate the health of the oil and the equipment
- Provide Data Sheets and Material Safety Data Sheets (MSDS)
- Other customer information for NPMC ‘s products.